Quandoo Loyalty Points
Get cashback for reserving tables, writing reviews & more
Here's how you can go from zero to Loyalty Points hero in no time:
Create a Quandoo account
Reserve a table via our website
Write a restaurant review
Refer a friend
Once you’ve got at least 1,000 points under your belt, here’s how to reap the rewards:
Create your own Quandoo account now and snap up 400 points straight away!
You will receive your Loyalty Points after you have dined out and the restaurant has confirmed your visit. Please allow up to 72 hours after your restaurant visit for your points to be awarded. If you do not receive your points within this time frame, please send us an email at firstname.lastname@example.org.
You will receive your Loyalty Points once your review has been published online by our team. We aim to publish all reviews within 48 hours of their submission date. Reviews are not published automatically as they first need to be checked for explicit, inappropriate or offensive content. Reviews of this nature are denied and no Loyalty Points are awarded.
To refer a friend, all you need to do is share a personal invitation code with them that they can use when making their first restaurant reservation. You can find your personal invitation code in our app. You and your friend will both receive 500 points within 72 hours of your friend’s confirmed visit to the restaurant.
You can enter a Quandoo promo code at the checkout screen as you’re making a reservation. Your Loyalty Points will then be awarded to you within 72 hours of your confirmed restaurant visit. Some promo codes can be re-used while others cannot and their validity periods also vary. If you are unsure of the validity or the use terms of your promo code, you can contact us at email@example.com.
No, we only award Loyalty Points for reservations that are honoured.
Yes, your accumulated Loyalty Points will expire if you don’t make any new reservations via our website or app in 36 months.
No, it is not possible to combine points totals from two different accounts.
No, we only award Loyalty Points for reservations made via the Quandoo website or app.
Once you have sent us your completed redemption form, we will transfer your cash to you within 14 days. If you do not get the cash back within this time frame, please contact us at firstname.lastname@example.org.
Note: you cannot collect your reward at a restaurant or claim the cashback amount off your restaurant bill.
To cancel a redemption request, all you’ve got to do is email us at email@example.com. We’ll make sure your Loyalty Points stay in your account.
If you think you’ve submitted incorrect or out-of- date information, you can send us an email at firstname.lastname@example.org explaining the situation and we’ll send you instructions on how to re-submit your details.
In order to make a redemption request, you must have at least 1,000 points in your account and have made at least one successful reservation with Quandoo. A successful reservation means that you have dined out and the restaurant has confirmed your visit.